• Customize the Confirmation Email in the E-Mail Editor

  The E-Mail Editor lets you customize the confirmation email customers receive after submitting a withdrawal request. You can edit the subject, body, language, and tone of the email. You can also insert variables, show optional content only when needed, and use HTML for simple layouts, links, tables, or an externally hosted logo. || The E-Mail Editor is available on the Essential plan and above. If your current plan does not include this feature, the editor page shows an upgrade notice. ![Popular

• Set up email notifications for new withdrawals

  Want to know immediately when a customer submits a withdrawal? With merchant notifications, you'll automatically receive an email for every incoming withdrawal. Available on all plans – including the Free plan. By default, merchant notifications are disabled. To make sure you don't miss any withdrawals, enable them right after installation – or regularly check incoming withdrawals in the dashboard. What you'll see in the email As soon as a withdrawal arrives, Revoq sends you an email wiFew readers

• Not receiving notifications about new withdrawals

  What to do when merchant notifications about new withdrawals don't arrive. Step-by-step checklist for spam, quarantine, filters, and allowlist setup.Few readers

• Set up a custom sender domain for confirmation emails

  Send confirmation emails from your own domain – via SMTP or Microsoft 365. Step-by-step setup guide for the Revoq Professional plan.Few readers

• Withdrawal confirmation email: content & timing

  After a customer confirms a withdrawal, Revoq automatically sends a confirmation email to that customer. This email is a receipt confirmation and part of the electronic withdrawal flow required under EU Directive 2023/2673. When the email is sent The confirmation email is sent after the customer explicitly confirms the withdrawal in the second step of the form. This matters: Revoq does not send the email when the customer only enters their name, email address, or order number in the firFew readers

• Confirmation email not delivered: what does that mean?

  What it means when a confirmation email is marked as undeliverable in the Revoq dashboard – and why it doesn't affect the validity of the withdrawal.Few readers