> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://revoq.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Activate the Floating Button **The Floating Button is the fastest and most universal embedding option: A floating button appears on every page of your shop and opens the withdrawal form as a popup on click. Works with any theme – including vintage themes. This article shows you how to activate it.** | Just getting started with Revoq? Use the guided **"Set up Revoq"** assistant in the app settings. It activates the Floating Button with a single click. This article covers the **manual approach** – relevant if: * the setup assistant for the Floating Button has already been completed * you've switched themes and need to re-activate Revoq * you're setting up a second storefront * you want to customize or deactivate the button --- # How it works The Floating Button is an **app embed** – not an app block. That means: It isn't inserted into a specific section, but **activated theme-wide** and then appears automatically on every page of your shop. On click, the withdrawal form opens as a popup over the current page. **Why is this the most universal option?** * Works with **any theme** (including vintage themes) * No theme layout changes needed * Visible on all pages immediately * Set up in a matter of seconds --- # Step 1 · Open the theme editor 1. In your Shopify admin, go to **Online Store → Themes**. 2. On your currently active theme, click **Customize**. --- # Step 2 · Open App Embeds App embeds are a separate area in the theme editor – distinct from sections and blocks. 1. In the top bar of the theme editor, click the **puzzle icon** (App embeds). 2. The left sidebar shows all app embeds available in your shop. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/d/0/a/9d0aebb43b89f800/bildschirmfoto-2026-05-22-um-1_12ycmyp.png) --- # Step 3 · Activate the Revoq Floating Button 1. Find **`Revoq Floating Button`** in the list (with the subtitle "Revoq – EU Withdrawal Button"). 2. Switch the **toggle** to the right of the name to active. 3. Click **Save** in the top right. The Floating Button appears immediately in the preview – by default in the bottom-right corner of the page. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/d/0/a/9d0aebb43b89f800/bildschirmfoto-2026-05-22-um-1_4oy0gm.png) | Important: Don't confuse the `Revoq Floating Button` with the other Revoq app blocks (`Revoq Withdrawal Form`, `Revoq Withdrawal Button`). Those don't appear in App embeds – they're inserted as sections or blocks in your template. --- # Step 4 · Functional check After activation, **always test the complete flow once**: 1. Open your shop in an **incognito window**. 2. The Floating Button should be visible in the bottom-right corner (or wherever you positioned it) on every page. 3. Click it – the form should open as a popup. 4. Submit a test withdrawal using your own email address. 5. Verify that you receive the confirmation email. Everything working? Then your embedding is live. > More on the complete functional check in the [Go-Live Checklist](https://revoq.crisp.help/en/article/go-live-checklist-are-you-ready-for-june-19-2026-1ppy570/). --- # Customizing the Floating Button In the app embed settings you'll find various configuration options for the Floating Button: position, colors, label, and more. > Details in a dedicated article: [Customizing the Floating Button](#) *(Customization & Design)* --- # Hiding the Floating Button and triggering it via custom link In some cases you don't want to show the floating button itself, but still want to use the popup – e.g. to trigger it from your own footer link or menu item. This is especially the typical approach for **vintage themes**. In the settings of the `Revoq Floating Button` app embed, you'll find the toggle **"Hide floating button"**. With it activated, the app embed stays active (so the popup keeps working), but the floating button itself is hidden. You can then trigger the popup in three ways: * a menu link with URL `#revoq-widerruf` * the URL parameter `?revoq=open` * a JavaScript call `window.RevoqWithdrawal.open()` in your theme code > Detailed guide with all three methods: [Embedding in Vintage Themes](https://revoq.crisp.help/en/article/embedding-in-vintage-themes-1ikcolc/) --- # Common Issues ### The Floating Button doesn't appear * Did you click **Save** in the top right of the theme editor? * Is the toggle for `Revoq Floating Button` actually **activated**? (Toggle must be colored, not gray) * Clear your browser cache or check in incognito mode * Verify that "Hide floating button" isn't accidentally activated ### The popup doesn't open on click * Clear your browser cache or test in incognito mode * Check whether other apps might cause conflicts (especially other popup or modal apps) * If you see JavaScript errors in the browser console: [reach out to us briefly](mailto:hello@buschbytes.com) and we'll take a look together ### The Floating Button overlaps with other buttons (chat, cookie banner) This happens occasionally with multiple floating elements. Solutions: * Move the Floating Button to the **other side** (left instead of right, or vice versa) * Increase the **margin from the edge** via custom CSS * Decouple other apps by timing or z-index > Details on customization: [Customizing the Floating Button](#) ### I can't find an "App embeds" section in the theme editor Very rare – but if your theme genuinely doesn't support app embeds, it's an extremely old or heavily modified theme. We recommend contacting your theme provider directly or [reaching out to us](mailto:hello@buschbytes.com). --- # Next steps * Customize the [design and position of the Floating Button](#) to match your shop * Using a vintage theme? See [Embedding in Vintage Themes](https://revoq.crisp.help/en/article/embedding-in-vintage-themes-1ikcolc/) * Go through the [Go-Live Checklist](https://revoq.crisp.help/en/article/go-live-checklist-are-you-ready-for-june-19-2026-1ppy570/) to verify compliance requirements